Troubleshooting | Polarity Issue for Attero Tech Synapse D16Mio and D32o
Discover how to troubleshoot polarity issue for Attero Tech Synapse D16Mio and D32o.
If you are not finding the results you need and still have questions, submit a request using the form below and our Tech Docs team will get right on it. Our goal is to provide the content you need!
Your engagement helps us create the content you need. Click here to review this article.
Table of Contents
|Hardware Model/Series||Attero Tech Synapse D16Mio and D32o|
The second card slot (nearest the Ethernet connectors) in both the D32o and the D16Mio have a hardware issue with the output polarity being swapped on odd numbered channels only (even numbered channels are correct).
This was caused by a hardware issue for both the D32o and the D16Mio.
Solution | Workaround
This was fixed with a firmware update for both units.
- D32o: Fixed in v1.1.0
- D16Mio: Fixed in v1.1.0