Troubleshooting | Issues loading Q-SYS designer on a Windows machine

Get advice on resolving difficulties loading and using Q-SYS Designer on Windows devices.

Updated at June 8th, 2023

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Table of Contents

Affected Products

Hardware Model/Series N/A
Software QDS


You may be encountering issues loading Q-SYS Designer on your Windows computer. 


You may have Windows updates that need to be downloaded and installed. 

Solution | Workaround

Visit Microsoft's website to learn how to update your Windows machine.  


Downloading the installer from Microsoft doesn't include all of the services packs released after the initial release. These service packs are only installed if windows update is run after the main .NET installer.


If needed, learn how to install the .NET Framework.