Troubleshooting | PC can ping Q-SYS devices, but not shown in Q-SYS Designer Software Configurator
Learn what is causing Q-SYS devices to not show up in the Configurator
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Table of Contents
PC can ping Q-SYS devices, but not shown in Q-SYS Designer Software Configurator.
PC firewall blocking QDP traffic.
Solution | Workaround
- Disable all the firewalls on the PC to see if Q-SYS devices appear in the configurator.
- Create a custom inbound firewall rule to allow inbound QDP (Q-SYS Discovery Protocol) packets.
- Multicast address: 126.96.36.199 / UDP Ports: 2467-2470
- Unicast UDP Port: 6504