Troubleshooting | PTZ camera video only showing a black screen
Find out how to fix a PTZ camera when the video only shows a black screen.
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Table of Contents
Affected Products
| Hardware Model/Series | PTZ Series cameras |
| Software | n/a |
Problem
PTZ camera video only showing a black screen.
Causes
This is typically due to the lens cap being left on the camera.
Solution | Workaround
Check that this has been removed.