Troubleshooting | Q-SYS softphone is stuck at "initializing"
Learn how to troubleshoot when your Q-SYS softphone gets stuck at initializing.
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Table of Contents
Q-SYS softphone is stuck at "initializing".
Most likely there is an invalid name or URL in the number format.
Solution | Workaround
The Number format must be a valid hostname (no spaces, no special characters, etc) or it will not make calls.