Troubleshooting | Attero Tech unDUSB/unDNEMO/unDNEMO-BT stopped detecting as an audio device in Windows
Learn how to troubleshoot Attero Tech unDUSB/unDNEMO/unDNEMO-BT not being recognized as audio devices in Windows.
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Table of Contents
|Hardware Model/Series||Attero Tech unDUSB/unDNEMO/unDNEMO-BT|
Your Windows computer has stopped detecting your Attero Tech device as an audio device.
Windows by default uses settings to save power on a PC system. These settings typically can cause issues with numerous external devices, and particularly audio interfaces.
Solution | Workaround
To ensure your device does not lose detection with your system, the settings below should be applied to Windows. Other settings to ensure a stable audio environment on your PC can be found in our PC Optimizations Guide.
Disable USB Power Management
Do this for all USB Root Hub items.
Adjust Power Options
Disabling Screen Saver