Troubleshooting | Attero Tech unIFY Control Panel opens then closes immediately

Learn how to troubleshoot and fix the issue if the Attero Tech unIFY Control Panel unexpectedly closes after opening.

Updated at May 18th, 2023

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Table of Contents

Affected Products

Hardware Model/Series n/a
Software unIFY Control Panel


Attero Tech unIFY Control Panel opens then closes immediately.


A problem can be encountered when trying to launch if the previously selected network adapter is for some reason no longer valid.

Solution | Workaround

The following steps will reset the network device setting in unIFY to allow it to launch correctly:

  1. Go to C:\Users\Public\Public Documents\Attero Tech
  2. Open the ini file - unIFY Control Panel (2.0).ini - This should be opened with Notepad.
  3. Select the [network] section as shown below.
  4. Delete the selection.
  5. Save the file.
  6. Launch unIFY. You will now be prompted to select your network device.