FAQ | Can a Q-SYS softphone be configured and used with a VoIP phone system using the H.323 protocol?

Learn if you use a Q-SYS softphone with a VoIP phone system utilizing H.323 protocol.

Updated at May 23rd, 2023

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Answer

No. The Q-SYS softphone is a SIP device only and will not work directly with H.323 without an external product that can interface between SIP and H.323, such as a Cisco VCS server. Without such an interface, the only alternative would be to use POTS.

configure softphone h.323 voip

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