Troubleshooting | test connection fails "step 2" when registering Core to Reflect

troubleshooting Step 2 failure - certificate is not yet valid

Updated at August 24th, 2023

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Table of Contents

Affected Products

Hardware Model/Series All
Software All


When performing your Test Connection in Core manager so you can register your Core to Reflect, it fails at Step 2 with the following message:

Error: certificate is not yet valid


This issue occurs when the Core's Date/Time is not current

Solution | Workaround

  • NTP must be enabled in Core Manager