Troubleshooting | There is a black bar displayed on the side of the touch panel UCI

Learn how to troubleshoot and resolve a black bar appearing on the touch panel UCI.

Updated at May 4th, 2023

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Table of Contents

Affected Products

Hardware Model/Series TSC Series
Software n/a


A black bar is displayed on the side of the TSC UCI.


This occurs when the Panel Type specified for the UCI does not match the actual TSC touch screen model.

Solution | Workaround

To resolve, change the Panel Type in the UCI's properties to match the touch screen hardware.
Touch panel properties


After making this change, you might need to resize your UCI layout to ensure everything still fits properly.


To learn more, see the Q-SYS Help UCI Design topic.