Troubleshooting | Devices not clocking to primary clock leader and showing periodic PTP mismatch with default Q-SYS configuration on Q-SYS NS Dell switches
Gain insights on why devices not clocking correctly to PTP grandmaster with default Q-SYS configuration on Q-SYS/Dell switches
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|Hardware Model/Series||Q-SYS NS Dell Switches|
Devices not clocking to primary clock leader and showing periodic PTP mismatch with default Q-SYS configuration on Q-SYS NS Dell switches
NS Dell switches running on firmware versions beyond 126.96.36.199. 188.8.131.52 is the latest stable firmware version that Q-SYS confirmed.
Downgrade the switch firmware version to 184.108.40.206. Please contact technical support for more information and gain access to the appropriate firmware.