Procedure
Use the following steps for removing DDM Credentials/Configurations from a Q-SYS Design:
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Get a copy of the Q-SYS design file.
- Uploaded their design to a core.
- Opened Dante Controller to verify software Dante was not showing up in Dante Controller or DDM.
- Disconnected the core from the design.
- Run the design in emulation mode.
- Open the Windows Explorer folder.
- Navigated to C:\Users\qsc\AppData\Local\Temp\QSys Temp Files
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Opened the most recent hash folder (example: C:\Users\john.phim\AppData\Local\Temp\QSys Temp Files\638410852655391476).
- Opened the "settings folder.
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Deleted the ddm.conf, device_data, UUID, and ptp.conf files.
- Saved the design while still in emulation mode.
- Disconnected the emulation.
- Save to core and run.
- Open Dante Controller to verify that the software Dante components are showing up now.