Troubleshooting | There is a black bar displayed on the side of the touch panel UCI
Learn how to troubleshoot and resolve a black bar appearing on the touch panel UCI.
Affected Products
| Hardware Model/Series | TSC Series |
| Software | n/a |
Problem
A black bar is displayed on the side of the TSC UCI.
Causes
This occurs when the Panel Type specified for the UCI does not match the actual TSC touch screen model.
Solution | Workaround
To resolve, change the Panel Type in the UCI's properties to match the touch screen hardware.
Note:
After making this change, you might need to resize your UCI layout to ensure everything still fits properly.
To learn more, see the Q-SYS Help UCI Design topic.