FAQ | Do I need to have an active network connection on my Q-SYS core for the RS232 port to work with my AMX/Crestron control system?

Learn how Q-SYS Cores need to be setup to effectively use the RS232 port to communicate with AMX/Crestron control systems.

Updated at August 13th, 2025

Answer


No. A serial port on a Core does not require a network port to be active to actually operate with AMX/Crestron.

Serial ports in Q-SYS are not dedicated to a particular function so to provide specific functionality to operate with AMX/Crestron, the serial port block on the Core needs to be attached to a script-based component that contains the desired functionality. 

Note

It is the requirement of the script-based component, what it does and how it operates that determine if a network connection is required, not the serial port itself.