FAQ | Why are settings changes to the CDN64 card in Dante Controller not being applied?

Learn why changes made to the CDN64 card in Dante Controller are not being applied.

Updated at May 23rd, 2023

Answer


Sometimes the reboot command – which is required to apply changes – does not reach the Dante card. This could be due to the network switch slowing or splitting packets, or the OS firewall blocking the request.

As a workaround, try plugging your computer directly into the CDN64 card's primary Dante network. (Note that no crossover cable is needed, as the CDN64 card auto-negotiates the cable type.) Then, click the Reboot button again in Dante Controller.