Troubleshooting | Remote Filesystem Exception when trying to Load from Core and Connect

Learn how to troubleshoot a remote filesystem exception when attempting to load from a core and connect.

Updated at May 11th, 2023

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Table of Contents

Affected Products

Hardware Model/Series N/A
Software QDS v8.4 or later


Remote Filesystem Exception error on Load from Core and Connect.


You are likely using Q-SYS Designer v8.4 or later to pull a design from a Core running firmware version 7.2.1 or earlier.

Solution | Workaround

  1. Open a version of Q-SYS Designer earlier than v8.4 (preferably the same version as the firmware the Core is running).
  2. Try loading from the Core and connecting. 
  3. At this point, you should be able to successfully pull the design from the Core. 
  4. You can then save the design to your computer and open it in a later version of Q-SYS Designer.