Troubleshooting | QSC network amp connected but no audio output

Updated at June 8th, 2023

Affected Products

Hardware Model/Series CXD-Q/DPA-Q/CX-Q
Software QDS

Problem

You have a QSC network amp (CXD-Q/DPA-Q/CX-Q) connected in your design, but have no audio output.


Causes

One possible option is to connect your speaker output block in your design.


Solution | Workaround

In order to pass audio, you need to have a speaker output block in the design to complete the signal path. These can be found in the inventory section. Once selected (please see below), re-push your design to the Q-SYS core, and audio should output as expected.