Troubleshooting | Q-SYS Designer Software won't install without an internet connection

Updated at February 2nd, 2023

Your engagement helps us create the content you need. Click here to review this article.



Table of Contents

Problem

Q-SYS Designer Software will not complete installation without an internet connection.


Causes

Q-SYS Designer Software (QDS) requires an internet connection for installation if the prerequisite Microsoft C++ libraries are not currently installed on the PC. This "sub" installer is included with the installer for QDS.


Solutions

  • Connect your PC to the internet allowing the QDS installer to automatically download the necessary content.
  • Alternatively, you can download the x64 2015-2022 C++ Redistributable packages from Microsoft before installing QDS.