Known Issues | RoomSuite v.1.0.2
Learn about the known issues associated with RoomSuite version 1.0.2.
RoomSuite Modular System v.1.0.2
Unable to switch from Auto-Framing to other AI camera modes when Outline Faces is enabled
Issue: With NC-90-G2, on enabling Outline faces toggle, user is unable to switch from Auto-Framing to Active speaker framing or other AI camera modes. This issue is present in Q-SYS Designer and manifests in RoomSuite Modular System as a result.
Workaround: Outline Faces must be manually de-selected first before switching to another AI mode.
Earliest Reported Version: 1.0.2
Version Fixed: This issue is under investigation.
Excessively loud audio levels when RSO is run with out mic connected
Issue: If you run RSO without a mic connected on the NM-T1-1 slot, the audio optimization breaks. Measurements come back with nonsense values and the voice gets really loud. Room Noise is reported very low - 10db. Room Reverb is reported as 10s. Pink Noise is very quiet. “Optimizing” voiceover get VERY loud.
Workaround: To avoid, users should always ensure all paired microphones are connected before performing Room System Optimization.
Earliest Reported Version: 1.0.2
Version Fixed: This issue is under investigation.
RSO status and reported results are lost after reboot
Issue: If the system is rebooted after the RSO component is run and results are viewed, the RSO status and reported results are lost and it appears the RSO was not run.
Workaround: No known workaround.
Earliest Reported Version: 1.0.2
Version Fixed: This issue is under investigation.
Broken help links on QSYS Help pages
Issue: QSYS Help page link URLs turning into undefined or 404 errors when the Devices page detects change in state (when devices are physically disconnected/reconnected) or during firmware updates.
Workaround: Refresh page.
Earliest Reported Version: 1.0.2
Version Fixed: This issue is under investigation.
Audio from Nvidia GPU Laptops not working through HDMI-In
Issue: When an Nvidia GPU Windows laptop is presenting with RoomSuite Modular System using a QIO-VEN4 HDMI In connection, the audio is not playing out through loudspeakers as should be expected.
Workaround: No known workaround.
Earliest Reported Version: 1.0.2
Version Fixed: This issue is under investigation.
Differing content on RMP100 HDMI-OUT Outputs
Issue: RMP100 HDMI-OUT 1 and HDMI-OUT 2 displays may show slightly different images when presenting from external source (ie laptop) via QIOVEN4
Workaround: None.
Earliest Reported Version: 1.0.2
Version Fixed: This issue is under investigation.
“Unknown” device message for NM-T1 and NL Speakers
Issue: NM-T1 and NL Speakers display an "Unknown" device message instead of the expected device model when dynamically paired and replaced with different device types.
Workaround: None.
Earliest Reported Version: 1.0.2
Version Fixed: This issue is under investigation.