How To | Verify the IRC-28C is receiving closed captions

Learn how to confirm that the IRC-28C is receiving closed captions.

Updated at June 8th, 2023

Your engagement helps us create the content you need. Click here to review this article.

Table of Contents


There are two ways you can verify the IRC-28C is receiving closed captions. Either through the Qeb UI or by watching the Log Stream. 

Qeb UI

  1. Get to the Qeb UI of the device by entering it's IP address into your web browser. 
    1. If you do not know the IP address, download the  Ethernet Discoverer Utility. 
  2. Click the Streaming Log link in the WEB UI to observe realtime caption data coming in from the server.

Log Stream

You can watch the log stream from the IRC-28C by telnetting to the IRC-28C on port 10001


Assume the following is accurate in our example:

  • The IRC-28C IP address is 
  • The telnet port is 10001 

Using a DOS prompt, we would type in this command: telnet 10001 which can then be used to debug an installation.