Affected Products

Problem

Remote Filesystem Exception error on Load from Core and Connect.

Causes

You are likely using Q-SYS Designer v8.4 or later to pull a design from a Core running firmware version 7.2.1 or earlier.

Solution | Workaround

1. Open a version of Q-SYS Designer earlier than v8.4 (preferably the same version as the firmware the Core is running).
2. Try loading from the Core and connecting. 
3. At this point, you should be able to successfully pull the design from the Core. 
4. You can then save the design to your computer and open it in a later version of Q-SYS Designer.