FAQ | Why is Administrator asking for a password when I didn't create one?

Learn why a system administrator is asking for a password when none was ever created.

Updated at May 23rd, 2023

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There is no default Administrator password on the Core. If the Core is not allowing access due to a password request, and you know that there is none stored, check to see if your Q-SYS Designer software version is much newer than the firmware version running on the Core – for example, Q-SYS Designer 8.3.1 and firmware version 7.0.1 on the Core.

As a workaround, use a Designer version closer to the current running hardware version – for example, Designer 7.2.1 and 7.0.1 on the Core.