FAQ | How will QSC handle hardware warranty replacements for Q-SYS Core processors that have an active license?

Learn about QSC's process for replacing Q-SYS Core processors with an active license.

Updated at June 8th, 2023

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Just as with QSC hardware, the QSC Service and Support teams will handle RMAs for replacement hardware. If those devices being replaced use feature licenses then QSC Support will make software licenses available to the customer to be installed when the replacement hardware is received.