FAQ | Can I use a USB extender or hub with Q-SYS hardware?

Find out whether you can use a USB extender or hub with Q-SYS hardware and the potential issues that may come with it.

Updated at December 21st, 2023

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Answer


Due to the varying standards across USB extenders and hubs, these devices are not recommended for use with Q-SYS hardware as it can result in system communication issues with audio/video bridging.

The Q-SYS I/O-USB Bridge solution is specifically designed to use the network as the method to extend data over long distances as it is much better suited for this than USB protocol. If you need to provide USB connectivity to the AV system from a remote location, you should place an I/O-USB Bridge at the remote PC location.