Error | “Internal Server Error. Sorry, looks like we're having server issues right now. Please try again in a few moments”
Learn how to troubleshoot an 'Internal Server Error' message and what to do when it occurs.
Affected Products
| Hardware Model/Series | N/A |
| Software | Softphones tab in Core Manager |
Message
“Internal Server Error. Sorry, looks like we're having server issues right now. Please try again in a few moments.”
Definition
If you get the message, “Internal Server Error. Sorry, looks like we're having server issues right now. Please try again in a few moments” when opening the Softphones tab in Core Manager, there is an easy solution.
Solution | Workaround
Note
Q-SYS Core Manager contains a set of tools for managing Q-SYS Core processors. Beginning with Q-SYS version 8.0, it replaces many of the configuration and management functions formerly found in Q-SYS Administrator and Q-SYS Configurator.
- In Q-SYS Designer Software, delete all the softphones in the Q-SYS design (you must delete them completely from the inventory).
- Place and configure the softphones anew in the Q-SYS design. This should clear the error and re-allow access to the Softphones tab.