Troubleshooting | iOS UCI Viewer 3.8 Preview Loop with NV-32-H
Learn how to troubleshoot NV-32-H cycling through media streams on iOS UCI Viewer 3.8.
Affected Products
Hardware Model/Series |
NV-32-H |
Software |
iOS UCI Viewer App v3.8 |
Problem | Symptoms
When using the iOS UCI Viewer App v3.8 and previewing multiple camera streams through any Media Display fed by a Mediacast Router and NV-32-H, the iOS UCI preview may get stuck in a continuous cycle loop within the preview window. This cyclic behavior has not been observed on other UCI platforms.
Causes | Verification
This issue is coming from the iOS UCI Viewer App and is currently being investigated.
Solution | Workaround
To address this issue, utilize an unused legacy USB Video Bridge that might already be present in the Design. This approach will ensure a proper camera stream preview when using the iOS UCI Viewer 3.8.