FAQ | What are the requirements for customers to use Q-SYS Reflect Enterprise Manager?

Learn what requirements customers must meet to use Q-SYS Reflect Enterprise Manager.

Updated at June 8th, 2023

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All of these conditions must be met in order to use Q-SYS Reflect Enterprise Manager. 

  • Must have a QSC Account (formally known as a QSC ID). 
  • Customer must have a valid business email address.  
    • Generic email addresses (gmail.com, icloud.com, aol.com for example) are not permitted.
  • Must sign up for a Q-SYS Reflect Enterprise Manager subscription.
    • Basic, Standard and Professional tiers require a valid credit card to complete the subscription sign up process.
  • All monitored Q-SYS Cores processors must be running Q-SYS Firmware v8.2 or higher (delivered via Q-SYS Designer Software).
  • All monitored Q-SYS Cores processor need to be able to reach the Q-SYS Reflect cloud infrastructure, securely via the Internet.